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    Helpdesk Service Request Portal 

    • Click to open helpdesk portal. 
    • Click to open a video tutorial on how to submit service requests.
    • Click to open a document on how to approve requests. This is for site approvers only. 

     

    Technology Services Documentation 

    Click to access the RUSD Documentation website. 

    Click to access the RUSD Synergy Tips and Shortcuts website.

     

    Technology Service Training Schedules and Information 

    Synergy Training - Now Open for Registration in Frontline

    Training catalog for Synergy is now available in Frontline. Follow for login and registration. You can search for a wide variety of training sessions and support workshops. 
     
    Some Items we will cover:
    • New user training
    • Reports
    • Discipline data 
    • User settings
    • Database overview
    • TeacherVue
    • Grade Book
    • AdminVue
    • StudentVue
    • ParentVue
    • HealthVue
    • MTSS
    • and much more!
     
    If you need assistance with username or password information for Frontline, please email frontlinehelp@rialtousd.org for more information. Thank you. 
     
     

    Acceptable Use Policy (AUP) Forms

    Staff Tools and Forms

     

    Grade/Progress Processing Schedules

     

    Frequently Asked Questions (FAQ)

    You can find frequently asked questions and answers  regarding distance learning.

     

    Dell Personal Purchase Program

    You can find additional Dell computer discount information .